.png)
EffiGovVoice AI for Local Government
EffiGov answers constituent calls 24/7, files service requests, and routes inquiries - so your public servants can focus on the complex work that actually needs them.
Live in Production
Trusted by Local Governments
Huber Heights
Ohio · Pop. 43k
70%+
calls automated
"EffiGov helps us deliver responsive service while freeing our team to focus on issues that require human judgment."
Jeffrey Adams
Asst. to the City Manager
Sumter County
Florida · Pop. 160k
50%+
calls automated
"EffiGov helps us provide immediate, reliable responses while allowing staff to focus on the issues that most need their attention."
Stephen Kennedy
Asst. County Administrator
And more to be announced soon
AI Agents Across Your Organization
Every department gets its own AI agent. They share context with each other, route calls intelligently, and resolve inquiries - or transfer when needed.
"I found a stray dog near the park"
Shared Context
When a call transfers between departments, the full conversation history follows. No repeating information.
Intelligent Routing
Calls automatically route to the right department or external vendor based on the resident's actual need.
Unified Analytics
See call patterns, resolution rates, and bottlenecks across your entire organization in one dashboard.
Experience EffiGov
Talk to our AI voice agent. See how it handles real constituent inquiries.
Talk to Effie
Experience our AI voice assistant firsthand.
Try asking about...
General Information
"What are city hall hours?"
"How do I pay my water bill?"
Service Requests
"I need to report a pothole on Main Street"
"When is bulk trash pickup in my area?"
Permits & Licensing
"How do I apply for a building permit?"
This demo uses a sample city configuration. Your deployment would be customized to your municipality's specific services and information.
See EffiGov in Action
Watch how we're deployed in real cities today.
From Call to Resolution
Resident Calls
A resident calls your city line - whether it's 311, Public Works, or any department. EffiGov answers instantly, 24/7, in 30+ languages.
AI Handles the Request
Effie understands what they need - answering questions from your knowledge base, filing service requests directly into your CRM, or routing to the right department.
Staff Focus on What Matters
Your team gets notified only when human expertise is needed. They receive full context and transcripts - no starting from scratch.
Integrates with SeeClickFix, Zendesk, and other municipal CRMs. No new hardware or major IT projects required.
Let's Talk About 24/7 Service
in Your Community
Join the growing number of local governments using AI to support their constituents 24/7.
Book a Demo Today